Where we're heading
This is our picture of how AFM K9 could keep owners in the loop. It's a vision, not a finished spec. We'd love your gut reaction: what feels right, what feels off, what's missing.
The idea
Your team spends less time typing and more time with the dogs. Owners get a calm, photo-first update, and anything they ask stays attached to that day.
- Less work for the humans. What's known about a dog fills itself in; the team just confirms today.
- One place for owners. An email with the highlights, a portal with everything, comments kept with the update.
- Nothing to remember to switch off. A stay starts, runs and winds down on its own.
Who's in this story
How to use this
- We follow one stay, Bubba and Mickey's, from booking to archive, and show who does what at each step.
- The screens are already filled in. There's nothing for you to type or set up. Tap around if you're curious; nothing on them is recorded.
- Each page ends with a dark Your take strip: a few taps, about 20 seconds, each one saved as you go. "Looks right" is a perfectly good answer.
Your take about 20 seconds
Who's who
Three kinds of people use it. Everyone joins by email invite and sets their own password.
| Cody owner | Kate & Isabelle team | Vivek client | |
|---|---|---|---|
| Add and edit dogs, owners, bookings | Yes | Yes | No |
| Post updates, photos, videos | Yes | Yes | No |
| Open and finish another team member's unfinished update | Yes | Yes | No |
| See bookings | All | All | Only Vivek's own |
| Comment and reply | Yes | Yes | On their bookings |
| Invite or remove team members | Yes | No | No |
Vivek sees every dog and update on bookings Vivek is included on, and nothing else.
One stay, start to finish
Every booking moves through four stages on its own. Here's each person's part.
Cody or Kate add the dogs, the owner and the booking.
Vivek gets an invite and a booking confirmation.
Kate & Isabelle post an update each due day and answer comments.
Cody watches the dashboard and hears about anything missed.
Vivek gets each update by email and comments in the portal.
No more reminders. The team can post a goodbye; Vivek can still comment.
Everyone can look back. Kept two years from the last day, then removed.
Before any of this: Cody invites the team
Removing someone keeps their name on the updates they posted.
Your take about 20 seconds
Bubba's profile
Filled in once. This is where the daily update form comes from: the feeding, walk and medication routine here builds that dog's update form, so you never answer "does Bubba get lunch?" again. Things that change per stay — what they brought, who can collect — are asked on the booking instead.
Feeding
Walks
Yard time and toilet breaks are logged separately on the update; these are the planned walks.
Medications (as directed by the owner's vet)
Vet
Good to know
Your take about 20 seconds
Vivek and the booking
Vivek is added once. Then each stay is a booking: dates, who's staying, which days get an update.
Add Vivek as an owner
Book Bubba & Mickey in
All seven weekdays ticked means an update every day.
Every day. An update is always due on the first day, whatever you tick.
What Vivek receives
Cody has added you as Bubba and Mickey's owner. Set a password to see their updates, photos and videos.
Drop-off Mon around 9 am · Pickup Sun 4 pm
You'll get an update with photos every day of the stay.
Your take about 20 seconds
The team's dashboard
What Kate, Isabelle and Cody see at the start of a shift. Tuesday morning, day 2 of Bubba and Mickey's stay.
Needs attention
Updates due today
Active
Upcoming
Recently ended
If something changes mid-stay
- One dog goes home early: mark that dog's last day, and the booking carries on for the other.
- An owner added mid-stay sees everything so far; an owner removed loses access at once. History is kept.
- An update is missed: it shows as overdue, Cody gets an email next morning if it's still missing, and it can be marked skipped.
- A health flag is ticked: it's highlighted in Vivek's email and stays on the dashboard until someone marks it seen.
Your take about 20 seconds
Kate posts today's update
The one you'll use most. It's built from each dog's profile (set up before the stay) and the last published update. Answers marked like this were copied from last time — tap to confirm or change. Medication status, walk completion and health flags are never copied.
Bubba
Mickey
Mickey's profile: 3 meals, 1 walk, no medications — so the form is shorter.
For the whole update
First photo goes in the email. Drag to reorder. Videos up to 100 MB each.
Your take about 20 seconds
What Vivek sees
The email
Your logo and colours. The first photo is the hero; each dog's highlights; a button into the portal. This is the Tuesday update from the previous page, as sent.
Mickey has decided Bubba is the boss. Followed Bubba everywhere.
2 more photos and a video inside. Reply in the portal, not to this email.
If a health flag were ticked
After logging in
Vivek's current bookings first. Inside a booking, updates newest first. The dog blocks below are summary examples; in the product each opens to the full recorded detail, amounts and doses included.
Mickey has decided Bubba is the boss. Followed Bubba everywhere.
Monday · 4 photos
…
Your take about 20 seconds
After the stay
Bubba and Mickey go home Sunday at 4 pm. The booking winds down on its own.
Recently ended
No more reminders. Kate or Isabelle can still post a goodbye, and Vivek can still comment.
Recently ended
One last romp in the yard before pickup. Brilliant guests, both of them. See you next time!
Archived
Proposed: a week after the last post or comment, or whenever Cody archives it, the booking becomes read-only. Everyone can still look back. It's kept for two years from the last day, then removed.
All 7 updates, photos and comments stay visible.
Your take about 20 seconds
Last few words
Thank you for looking. Your reactions shape what we build next.
Last few words then send
Delivery has not been confirmed. Try again, or copy your answers and email them to bhatnagar.vivek@gmail.com.